Qumulo Care is always happy to help...even the Grumpquats!
Get the info you need by...
- Opening a Case
- Messaging us via Slack if you're a current customer
- Sending an email to firstname.lastname@example.org
- Calling one of our toll-free numbers
- North America: +1 855 577 7544
- Brazil: +55 800 892 5055
- United Kingdom: +44 808 164 6656
- Germany: +49 800 000 7047
The Qumulo Care team is available Monday through Friday 9AM to 1AM GMT (1AM to 5PM PST) to answer incoming questions and requests. During off hours, a member of our team is on call 24/7 for situations when you need help the most.
Qumulo Care Response Times
Qumulo Care is rewriting the customer success rulebook. Every Customer Success Manager has deep experience working with file storage systems and understands the associated workflows and applications to get you the answers you need, fast.
Our team doesn't read a phone script and pass you off – we know how to help!