Update HPE Apollo 4200 Firmware

IN THIS ARTICLE

Outlines how to update the firmware on an HPE Apollo 4200 cluster

REQUIREMENTS

• HPE Apollo 4200 Qumulo cluster
• Latest Qumulo-certified HPE Service Pack (SPP) provided by Qumulo Care

NOTE: Never update the firmware using an SPP that has not been provided by Qumulo, as this can introduce unsupported firmware versions into your environment. You should also never perform firmware updates for HDD/SSD drives or individual hardware components unless specifically instructed to do so by Qumulo Care.

DETAILS

Qumulo will periodically update support for a new firmware version for your HPE Apollo 4200 platform. When new firmware is released, you can use a Qumulo-certified HPE Service Pack (SPP) supplied by the Qumulo Care team to update to the latest version.

The SPP must be installed on every node in the cluster and will result in a 30 minute per node offline period during the firmware update. After performing an update, wait for the newly-updated node to rejoin the cluster and re-enter PROTECTED status before proceeding to the next node.

Update Firmware via IPMI (iLO)

1. Mount the .iso file from the latest Qumulo-certified SPP as a virtual optical drive.
2. Open a command line and SSH into the node:

   ssh admin@[IP address]

3. Run the following commands to stop the qfsd service and reboot the node:

   sudo service qumulo-qfsd stop
   sudo ipmitool power cycle

4. Wait for the node to reboot into the Smart Update Firmware Boot Menu.
5. Select the Automatic option and allow the SPP to run, following any prompts that appear.
6. Unmount the virtual optical drive) once the SPP updates are complete.
7. Reboot the node.

Update Firmware via a USB Key

1. Copy the .img file from the latest Qumulo-certified SPP onto a USB key.
2. Insert the USB key into the node.
3. Open a command line and SSH into the node:

   ssh admin@[IP address]

4. Run the following commands to stop the qfsd service and reboot the node:

   sudo service qumulo-qfsd stop
   sudo ipmitool power cycle

5. Wait for the node to reboot into the Smart Update Firmware Boot Menu.
6. Select the Automatic option and allow the SPP to run, following any prompts that appear.
7. Remove the USB key once the SPP updates are complete.
8. Reboot the node.

After the newly-updated node rejoins the cluster and the cluster status returns to PROTECTED, proceed to the next node. Repeat these steps for all nodes in your cluster.

RESOLUTION

You should now be able to successfully update the firmware on an HPE Apollo 4200 cluster

ADDITIONAL RESOURCES

IPMI (iLO) Quick Reference Guide for HPE Apollo 4200

Contact Qumulo Care!

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