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Updating HPE Platform Firmware by Using the Qumulo Core Installer

IN THIS ARTICLE

This article explains how to update the firmware on HPE Apollo 4200 Gen9, HPE Apollo 4200 Gen10, and HPE ProLiant DL325 Gen10 Plus nodes by using the Qumulo Core Installer.

Note: If the Qumulo Care team instructed you to use the HPE Service Pack (SPP) to do the firmware update, see Updating HPE Platform Firmware by Using HPE Service Packs (SPPs). For guidance on the correct procedure to follow, contact the Qumulo Care Team.

Notes:

  • This procedure takes 20-90 minutes per node, depending on boot media and the firmware to be updated. For this process, physical USB media is significantly faster than iLO virtual media.
  • The data on your cluster remains available throughout the procedure. However, performance might be impacted when a node goes offline.

REQUIREMENTS

  • Direct or networked KVM access to the node
  • A Qumulo installer image from the Qumulo Care Team
    Note: This process doesn't upgrade the Qumulo Core software.

DETAILS

Caution
  • When updating a live cluster, you must run this procedure on one node at a time. Not doing this can result in cluster-wide data loss.
  • Update firmware using only images from Qumulo Care. Don't install unsupported firmware updates on HDDs, SSDs, or individual hardware components unless Qumulo Care instructs you to do so.

To Update the Firmware

⚠️ Important
  • You must perform this procedure on every node in your cluster.
  • After you perform a firmware update on one node, you must wait for the newly updated node to rejoin the cluster and re-enter protected status before you continue to the next node.
  1. Insert the USB drive or iLO virtual media.
  2. To stop the QFSD service and power-cycle your node, connect to your node’s IP address through SSH and run the following commands.
    sudo qsh
    sudo service qumulo-qfsd stop
    sudo ipmitool power cycle
  3. After the node reboots, boot into the USB drive or iLO virtual media that you received from the Qumulo Care team.
    The detected hardware and Qumulo Core release version are displayed.
    Caution: Don't select Factory reset (DESTROYS ALL DATA). If you select this option accidentally, press CTRL+C immediately and then contact theQumulo Care Team to verify your data’s integrity.
  4. Select [*] Perform maintenance.
  5. Select [3] Perform automatic non-drive firmware updates (non-destructive).
    The Field Verification Tool (FVT) process runs.
    • If no issues occur, the update is verified. Select [1] Shut down the system. After the system powers off, you may remove the USB stick and then power on the system to boot into the product.
    • If fixable issues occur:
      • Gen9: The FVT attempts to resolve any issues automatically, then reboots the node.
      • Gen10 and Gen10 Plus: Select  [1] Run FVT Flash. This will try to fix issues then reboot.
        Note: Repeat this process from the beginning until the FVT finds no issues. If the FVT still finds issues on the third attempt, contact the Qumulo Care Team.
    • If the Not fixable issues were detected message appears, contact the Qumulo Care Team.
  6. If a USB drive is inserted, remove it after the node shuts down.
  7. Power on the node.
  8. Wait for the newly updated node to rejoin the cluster and ensure the red banner in the Web UI is no longer displayed.

RESOLUTION

You can now update the firmware on a HPE Apollo 4200 Gen9, HPE Apollo 4200 Gen10, or HPE ProLiant DL325 Gen10 Plus node.

ADDITIONAL RESOURCES

IPMI (iLO) Quick Reference Guide for HPE Apollo 4200

Create a Qumulo Core USB Installer Key

Contact Qumulo Care!

 

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