Updating HPE Platform Firmware by Using HPE Service Packs (SPPs)

⚠️ Important: The HPE Apollo 4200 Gen 9 90T, 180T, and 288T platforms will reach their End of Platform Support (EoPS) on April 20, 2025.

REQUIREMENTS

Direct or networked KVM access to the node
An HPE SPP from the Qumulo Care Team
Note: This process doesn't upgrade the Qumulo Core software.

DETAILS

❗ Caution

When updating a live cluster, you must run this procedure on one node at a time. Not doing this can result in cluster-wide data loss.
Update firmware using only HPE Service Packs (SPPs) from Qumulo Care. Don't install unsupported firmware updates on HDDs, SSDs, or individual hardware components unless Qumulo Care instructs you to do so.

Qumulo periodically releases new firmware versions for your HPE nodes. To make your cluster compatible with the latest HPE firmware, you must use a Qumulo-certified SPP from the Qumulo Care Team.

⚠️ Important

You must perform this procedure on every node in your cluster.
After you perform a firmware update on one node, you must wait for the newly updated node to rejoin the cluster and re-enter protected status (this is typically a 30-minute offline period) before you continue to the next node.

To Update the Firmware by Using the IPMI (iLO) Port

Mount the .iso file from the SPP as a virtual optical drive.
On a workstation or a virtual machine in your data center, click Remote Console & Media > Virtual Media URL, and enter the URL to the .iso file.
To stop the QFSD service and power-cycle your node, connect to your node’s IP address through SSH and run the following commands.
```
sudo qsh
sudo service qumulo-qfsd stop
sudo ipmitool power cycle
```
The node reboots to the Smart Update Firmware Boot Menu.
When the firmware update is complete, unmount the virtual optical drive.
Reboot the node.

To Update the Firmware by Using a USB Drive

Copy the .img file from the SPP to a USB drive.
Insert the USB drive into the node.
To stop the QFSD service and power-cycle your node, connect to your node’s IP address through SSH and run the following commands.
```
sudo service qumulo-qfsd stop
sudo ipmitool power cycle
```
After the node reboots, press F11 to enter the boot menu.
The node reboots to the Smart Update Firmware Boot Menu.
After 10 seconds, the SPP starts in Automatic mode.
When the firmware update is complete, remove the USB drive.
Reboot the node.

ADDITIONAL RESOURCES

IPMI (iLO) Reference Guide for HPE Apollo 4200

Create a Qumulo Core USB Installer Key

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